Category Archives: Usability

Worst practice: 10 ways that Sutton Council’s website (still) drives me nuts

UPDATE 1 March 2010: Let’s see how the site’s doing seven months after I originally published this article. Someone famous once said that the true definition of madness is doing the same thing over and over and expecting the results … Continue reading

Posted in Sutton, Usability, Web design | Tagged , | 11 Comments

Some pleas to reduce WordPress misery

How WordPress can become blog software again rather than a compromised “publishing platform”. Continue reading

Posted in Usability, Web design | Tagged , | 2 Comments

Fixing Sutton Council’s usability with Greasemonkey

How to fix the link colours, clock/calendar and text size on Sutton Council’s website with a Greasemonkey user script. Continue reading

Posted in Sutton, Usability, Web design | Tagged , , , | 2 Comments

Permalinks — a guide for the perplexed at Sutton Council

How Sutton Council have broken all the links to their new website and how they can prevent this linkrot in future by using permalinks. Continue reading

Posted in Sutton, Usability, Web design | Tagged , , | 7 Comments

Reboxing videos

We need reboxing videos to show us how to get our tech toys back in their boxes. Continue reading

Posted in Product design, Usability | Tagged , , , | Leave a comment

Estimated date of birth — an interaction design pattern

How to avoid asking people for their date of birth when you don’t need it but still gain enough data to be able to produce meaningful age segmentations. Continue reading

Posted in Design theory, Software design, Uncategorized, Usability, Web design | Tagged , , , , , | Leave a comment

The fallacies of summary-only RSS feeds

Please don’t tease. Put your full article texts in your RSS feed and make everyone’s life a whole lot easier. Continue reading

Posted in Usability, Web design | Tagged , , , , , | 1 Comment

Too much information

You’d have to get up pretty early in the morning to put one over the system management software that comes with the Acer Aspire 9300. A jack has been plugged in! A jack has been unplugged! Do you think I … Continue reading

Posted in Simplicity, Software design, Usability | 3 Comments