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	<title>Comments on: Worst practice: 10 ways that Sutton Council&#8217;s website (still) drives me nuts</title>
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	<link>http://adrianshort.co.uk/2009/08/07/worst-practice-10-ways-that-sutton-councils-website-still-drives-me-nuts/</link>
	<description>Design, citizenship and the city</description>
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		<title>By: Links in print &#171; electronic museum</title>
		<link>http://adrianshort.co.uk/2009/08/07/worst-practice-10-ways-that-sutton-councils-website-still-drives-me-nuts/comment-page-1/#comment-1201</link>
		<dc:creator>Links in print &#171; electronic museum</dc:creator>
		<pubDate>Thu, 28 Oct 2010 19:20:35 +0000</pubDate>
		<guid isPermaLink="false">http://adrianshort.co.uk/?p=443#comment-1201</guid>
		<description>[...] We&#8217;re also (I think) past having to type the www bit too (unless you&#8217;re talking many government institutions, that [...]</description>
		<content:encoded><![CDATA[<p>[...] We&#8217;re also (I think) past having to type the www bit too (unless you&#8217;re talking many government institutions, that [...]</p>
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		<title>By: Design really does matter&#8230;.but perfection can be wasteDelib Blog &#124; Delib Blog</title>
		<link>http://adrianshort.co.uk/2009/08/07/worst-practice-10-ways-that-sutton-councils-website-still-drives-me-nuts/comment-page-1/#comment-1043</link>
		<dc:creator>Design really does matter&#8230;.but perfection can be wasteDelib Blog &#124; Delib Blog</dc:creator>
		<pubDate>Wed, 04 Aug 2010 08:19:53 +0000</pubDate>
		<guid isPermaLink="false">http://adrianshort.co.uk/?p=443#comment-1043</guid>
		<description>[...] tips from Robert Brook makes for good reading. It&#8217;s based on a rather more cross list of &#8216;worst practice&#8217; that Adrian Short compiled. Finally, Webcredible have a straightforward report suggesting that council website usability is [...]</description>
		<content:encoded><![CDATA[<p>[...] tips from Robert Brook makes for good reading. It&#8217;s based on a rather more cross list of &#8216;worst practice&#8217; that Adrian Short compiled. Finally, Webcredible have a straightforward report suggesting that council website usability is [...]</p>
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		<title>By: Public service websites: best practice &#124; sources, resources</title>
		<link>http://adrianshort.co.uk/2009/08/07/worst-practice-10-ways-that-sutton-councils-website-still-drives-me-nuts/comment-page-1/#comment-1033</link>
		<dc:creator>Public service websites: best practice &#124; sources, resources</dc:creator>
		<pubDate>Fri, 30 Jul 2010 20:36:02 +0000</pubDate>
		<guid isPermaLink="false">http://adrianshort.co.uk/?p=443#comment-1033</guid>
		<description>[...] best&#160;practice  Posted on July 30, 2010 by katebrundrett   Adrian Short wrote and updated a great post on ‘worst practice’ on local council websites. Robert Brooks extends to the majority of public service [...]</description>
		<content:encoded><![CDATA[<p>[...] best&nbsp;practice  Posted on July 30, 2010 by katebrundrett   Adrian Short wrote and updated a great post on ‘worst practice’ on local council websites. Robert Brooks extends to the majority of public service [...]</p>
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		<title>By: Nigel Baxter</title>
		<link>http://adrianshort.co.uk/2009/08/07/worst-practice-10-ways-that-sutton-councils-website-still-drives-me-nuts/comment-page-1/#comment-1029</link>
		<dc:creator>Nigel Baxter</dc:creator>
		<pubDate>Thu, 22 Jul 2010 11:31:01 +0000</pubDate>
		<guid isPermaLink="false">http://adrianshort.co.uk/?p=443#comment-1029</guid>
		<description>I&#039;d love to experience all these design features you write about but when I open the homepage it is inaccessible behind a Flikr slideshow which I can&#039;t close and a SOCITM dialog asking for my comments on the site which I can&#039;t access!</description>
		<content:encoded><![CDATA[<p>I&#8217;d love to experience all these design features you write about but when I open the homepage it is inaccessible behind a Flikr slideshow which I can&#8217;t close and a SOCITM dialog asking for my comments on the site which I can&#8217;t access!</p>
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		<title>By: Ema Grieser</title>
		<link>http://adrianshort.co.uk/2009/08/07/worst-practice-10-ways-that-sutton-councils-website-still-drives-me-nuts/comment-page-1/#comment-993</link>
		<dc:creator>Ema Grieser</dc:creator>
		<pubDate>Wed, 09 Jun 2010 15:30:30 +0000</pubDate>
		<guid isPermaLink="false">http://adrianshort.co.uk/?p=443#comment-993</guid>
		<description>nice work dude, thanks for share...
Worst practice: 10 ways that Sutton Council&#8217;s website (still) drives me nuts   Adrian Short</description>
		<content:encoded><![CDATA[<p>nice work dude, thanks for share&#8230;<br />
Worst practice: 10 ways that Sutton Council&#8217;s website (still) drives me nuts   Adrian Short</p>
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		<title>By: Michael Grimes</title>
		<link>http://adrianshort.co.uk/2009/08/07/worst-practice-10-ways-that-sutton-councils-website-still-drives-me-nuts/comment-page-1/#comment-622</link>
		<dc:creator>Michael Grimes</dc:creator>
		<pubDate>Tue, 08 Sep 2009 10:19:03 +0000</pubDate>
		<guid isPermaLink="false">http://adrianshort.co.uk/?p=443#comment-622</guid>
		<description>I still maintain it&#039;s not too bad. This is the new Birmingham one, costing almost £3m: http://www.birmingham.gov.uk</description>
		<content:encoded><![CDATA[<p>I still maintain it&#8217;s not too bad. This is the new Birmingham one, costing almost £3m: <a href="http://www.birmingham.gov.uk" rel="nofollow">http://www.birmingham.gov.uk</a></p>
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		<title>By: ivixlog &#187; Blog Archive &#187; Twitter Weekly Updates for 2009-08-16</title>
		<link>http://adrianshort.co.uk/2009/08/07/worst-practice-10-ways-that-sutton-councils-website-still-drives-me-nuts/comment-page-1/#comment-538</link>
		<dc:creator>ivixlog &#187; Blog Archive &#187; Twitter Weekly Updates for 2009-08-16</dc:creator>
		<pubDate>Sun, 16 Aug 2009 10:17:13 +0000</pubDate>
		<guid isPermaLink="false">http://adrianshort.co.uk/?p=443#comment-538</guid>
		<description>[...] http://adrianshort.co.uk/2009/08/07/443/ Brilliantly withering critique of inept web design. # [...]</description>
		<content:encoded><![CDATA[<p>[...] <a href="http://adrianshort.co.uk/2009/08/07/443/" rel="nofollow">http://adrianshort.co.uk/2009/08/07/443/</a> Brilliantly withering critique of inept web design. # [...]</p>
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		<title>By: Matt Wardman</title>
		<link>http://adrianshort.co.uk/2009/08/07/worst-practice-10-ways-that-sutton-councils-website-still-drives-me-nuts/comment-page-1/#comment-537</link>
		<dc:creator>Matt Wardman</dc:creator>
		<pubDate>Wed, 12 Aug 2009 22:53:04 +0000</pubDate>
		<guid isPermaLink="false">http://adrianshort.co.uk/?p=443#comment-537</guid>
		<description>&gt;Distracting, patronising, juvenile stock photos

The stock photos one is interesting. 

For the web you don&#039;t actually need especially high quality photos of course, so they could actually used crowdsourced local photos, but another issue is that the freelance photogs profession is bleeding to death along with writers. They are an easy target for cost cutting. A difficult one to balance.

One reason I never submit photos for local authority (or BBC) competitions is that a free license is usually a condition of submission.

Having done work on several council websites, and sat in rooms next to people who have to maintain them while managing other projects, navigation is always the biggest challenge due to the sheer variety of services and data requiring to be presented.</description>
		<content:encoded><![CDATA[<p>&gt;Distracting, patronising, juvenile stock photos</p>
<p>The stock photos one is interesting. </p>
<p>For the web you don&#8217;t actually need especially high quality photos of course, so they could actually used crowdsourced local photos, but another issue is that the freelance photogs profession is bleeding to death along with writers. They are an easy target for cost cutting. A difficult one to balance.</p>
<p>One reason I never submit photos for local authority (or BBC) competitions is that a free license is usually a condition of submission.</p>
<p>Having done work on several council websites, and sat in rooms next to people who have to maintain them while managing other projects, navigation is always the biggest challenge due to the sheer variety of services and data requiring to be presented.</p>
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		<title>By: ivixlog &#187; Blog Archive &#187; http://adrianshort.co.uk/2009/&#8230;</title>
		<link>http://adrianshort.co.uk/2009/08/07/worst-practice-10-ways-that-sutton-councils-website-still-drives-me-nuts/comment-page-1/#comment-536</link>
		<dc:creator>ivixlog &#187; Blog Archive &#187; http://adrianshort.co.uk/2009/&#8230;</dc:creator>
		<pubDate>Sun, 09 Aug 2009 19:44:47 +0000</pubDate>
		<guid isPermaLink="false">http://adrianshort.co.uk/?p=443#comment-536</guid>
		<description>[...] http://adrianshort.co.uk/2009/08/07/443/ Brilliantly withering critique of inept web design. [...]</description>
		<content:encoded><![CDATA[<p>[...] <a href="http://adrianshort.co.uk/2009/08/07/443/" rel="nofollow">http://adrianshort.co.uk/2009/08/07/443/</a> Brilliantly withering critique of inept web design. [...]</p>
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		<title>By: PaulG</title>
		<link>http://adrianshort.co.uk/2009/08/07/worst-practice-10-ways-that-sutton-councils-website-still-drives-me-nuts/comment-page-1/#comment-535</link>
		<dc:creator>PaulG</dc:creator>
		<pubDate>Sat, 08 Aug 2009 08:14:16 +0000</pubDate>
		<guid isPermaLink="false">http://adrianshort.co.uk/?p=443#comment-535</guid>
		<description>re: #6 the clock on the page

Hang on though, if I was on holiday and wanted to know what time it was in Sutton, or if I was an ex-resident living in Hong Kong then surely that&#039;d be a nice thing, see the time back in the smoke?

But hang on, no! the clock is a Javascript clock and shows me the time on MY machine ( in the wrong time zone, and 7 minutes out - as it happens ).

One of many pointless bells which have clearly impressed the inept and unqualified.</description>
		<content:encoded><![CDATA[<p>re: #6 the clock on the page</p>
<p>Hang on though, if I was on holiday and wanted to know what time it was in Sutton, or if I was an ex-resident living in Hong Kong then surely that&#8217;d be a nice thing, see the time back in the smoke?</p>
<p>But hang on, no! the clock is a Javascript clock and shows me the time on MY machine ( in the wrong time zone, and 7 minutes out &#8211; as it happens ).</p>
<p>One of many pointless bells which have clearly impressed the inept and unqualified.</p>
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